Our Services

Our Promise

We've got all your needs covered: from managing your vessel’s documentation through to demonstrating basic boating skills -and everything in between. Don't hesitate to ask us a question or inquire about how we can tailor a service to your needs.  We want you to know just how special you and your project are to us, so we do our very best to ensure that you and your needs always come first. We even provide a complimentary estimate.

Our work is good. We want you to know that we back our work with a satisfaction guarantee. We won't stop working until you like what we've done and you would feel happy to recommend our service.

What We Can Do For You

General Administration

Do you hate those admin tasks piling up on your desk?  At Silent Wings we can take on those mundane chores and provide a friendly smile, leaving you with the time to do what you do best – run your vessel or business.  All types of paperwork undertaken including:


  • Insurance and certificate renewals
  • Crew records control
  • Data input including invoicing
  • Report writing
  • Updating web pages
  • Filing

Crew & Boat Management

Silent Wings offers a range of boat services for private and commercial boat owners and we source some of the best suppliers to help you with your boat’s day-to-day activities. 


We can co-ordinate cleaning or maintenance schedules, get your boat detailed ready to sell or just simply get a few basic provisions ready for your trip.


If you intend to leave your boat in the marina for any length of time, then one of our caring staff can check your mooring lines, start the engines, run the water maker or other systems and check your boat is clean from bird droppings which can stain your decks if left unattended.


Let us know what you want and we will provide a tailored service to meet your needs.

Manuals & Document Writing

Have you considered the real costs in using your staff to write manuals - they are probably untrained or have insufficient time available. At Silent Wings, we can take care of your documentation projects.


We can record your crew’s operational and procedural expertise and consolidate all your separate documents into one manual - The Safety Management System Manual.  This manual could form the guidelines for your ongoing crew training.


Our manuals are written by qualified and experienced technical authors with the appropriate seagoing experience and expertise to understand and communicate what they write about.  We can also verify written procedures under actual operational conditions to ensure that all the procedures are correct and reflect the vessel’s operations and the crew duties.


No documentation project is too small, we can write a single page checklist through to a complete manual suite or training program.  Let us write or update your manuals and checklists, including:


  • Safety Management System Manuals
  • Emergency Procedures
  • Maritime Safety Regulatory Updates
  • Equipment & Operational Checklists
  • Operations and Procedures Manuals
  • Training Guides

Training

Bespoke training can be provided for those new to boating or wishing to gain a little more knowledge. 


Instruction is proved one-on-one or to small groups of up to 5 people.  You advise what you would like to know and we will write a training guide and demonstrate the content either on shore or on your vessel.


If you want to go that little bit further with your training portfolio, we can arrange for you to attend a Registered Training Organisation where the qualified instructors can provide you with formal qualifications or certificates.


We also provide risk assessment planning guidance for commercial vessel owners and crew, helping you to record potential safety issues and operational risks and make evident your plans to reduce the risks.


Risk Assessment

We can assist you with implementing a risk management plan by working together with you and your crew and making our observations during normal operations.  Once the risks are identified then we can establish the current risk profile, root causes, human factors and control measures.


We can also document the risk management process in your vessel’s Safety Management System Manual and help your crew to proactively identify any potential risks and to manage these risks effectively